Profile and Settings
Your Equa profile is your personal identity on the platform. It contains your name, contact details, profile photo, social links, wallet addresses, and security settings. This guide covers managing your profile and viewing your portfolio across all organizations.Prerequisites
- Active Equa account
Editing Your Profile
Step 1: Open Your Profile
Click your avatar in the top-right corner and select Profile, or navigate to Settings > Profile.Step 2: Update Personal Information
Fill in or update the following:- First name (required)
- Last name (required)
- Profile photo — Upload a PNG, JPG, or JPEG image
- Phone number
- Date of birth — Enter in MM/DD/YYYY format
- Email — Your account email (used for login and notifications)
Step 3: Add Your Address
Scroll to the address section and fill in your:- Street address
- City
- Province / State
- Postal code
- Country
Step 4: Add Profile Links
Add links to your social profiles:- Website
Step 5: Save
Click Save to update your profile.Common Tasks
Viewing Your Dashboard
The user dashboard is your personal home page. When you log in:- If you belong to no organizations, you are directed to the welcome/onboarding page
- If you belong to one organization, you go directly to that organization’s dashboard
- If you belong to multiple organizations, you see an organization selection list
Viewing Your Portfolio
The portfolio section of your dashboard shows:- Total Investment — The total value of all your equity across organizations
- Total Current Value — The current estimated value
- Lifetime Growth (USD) — How much your portfolio has grown in dollar terms
- Lifetime Growth (%) — Growth as a percentage
Managing Account Security
Changing Your Password
- Navigate to Settings > Account
- Click Change Password
- Enter your current password
- Enter and confirm your new password
- Click Save
Enabling Two-Factor Authentication (2FA)
- Navigate to Settings > Account
- Click Enable 2FA
- Scan the QR code with your authenticator app
- Enter the 6-digit verification code
- Click Verify
Setting a Signing PIN
The 4-digit signing PIN is used when signing documents and certificates.- Navigate to Settings > Account
- Click Set Signing PIN
- Enter a 4-digit PIN
- Confirm the PIN
- Click Save
Managing Wallet Addresses
If you have blockchain wallet addresses:- Navigate to Settings > Wallet
- Click Add Wallet
- Enter the wallet address and label
- Click Save
Viewing Your Organizations
- Navigate to your dashboard
- The organizations section shows all organizations you belong to, sorted alphabetically
- Click any organization to switch to it
Tips
Troubleshooting
I cannot upload a profile photo
I cannot upload a profile photo
Cause: The file may not be in a supported format or may be too large.Solution: Use a PNG, JPG, or JPEG image. Try reducing the file size if it is very large.
My profile links are not saving
My profile links are not saving
Cause: One or more links may not be valid URLs.Solution: Make sure each link starts with “https://” and is a valid URL. Remove any links that are not formatted correctly.
The portfolio shows incorrect values
The portfolio shows incorrect values
Cause: Portfolio values are computed from your shareholdings across all organizations. If equity was recently issued or transferred, there may be a brief delay.Solution: Refresh the page to get the latest data. If the issue persists, check your shareholdings in each organization to verify the underlying data.
I forgot my signing PIN
I forgot my signing PIN
Cause: The signing PIN is separate from your account password.Solution: Navigate to Settings > Account and reset your signing PIN. You may need to verify your identity before resetting.