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Admin Guide

The Admin Panel is the platform-level control center for Equa administrators. Unlike organization-level roles, admin access operates across all organizations and users on the platform. This guide covers user management, site statistics, and abuse prevention tools.

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Prerequisites

  • Active Equa account
  • Global admin role assigned by a platform operator

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Understanding Admin vs. Organization Roles

ScopeDescription
Organization rolesControl what a member can do within a single organization (managed in Settings > Roles)
Global admin rolesControl platform-wide actions across all users and organizations (managed in the Admin Panel)
Admin privileges are granted through the global roles system and are not tied to any specific organization.

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Accessing the Admin Panel

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Step 1: Navigate to the Admin Panel

If you have admin access, click Admin in the main navigation bar. This opens the admin dashboard.

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Step 2: Review the Dashboard

The admin dashboard shows platform-wide statistics:
  • Total users — Number of registered accounts
  • Total organizations — Number of organizations on the platform
  • Active sessions — Current logged-in users
  • Recent sign-ups — New registrations over recent periods
  • Storage usage — Total file storage consumed

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Common Tasks

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Managing Users

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Searching for a User

  1. Navigate to Admin > Users
  2. Enter an email address in the search bar
  3. Click Search to find the user

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Viewing User Details

Click on any user in the list to see their:
  • Account information (email, registration date, verification status)
  • Organizations they belong to
  • Session activity

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Enabling or Disabling a User Account

  1. Find the user in the user list
  2. Click Disable to prevent them from logging in, or Enable to restore access
  3. Confirm the action
Disabled users cannot log in but their data is preserved.

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Managing Blacklists

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Adding an Email to the Blacklist

  1. Navigate to Admin > Blacklists > Email
  2. Click Add Email
  3. Enter the email address to block
  4. Click Save
Blacklisted emails cannot register or receive invitations.

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Adding a Domain to the Blacklist

  1. Navigate to Admin > Blacklists > Domains
  2. Click Add Domain
  3. Enter the domain (e.g., “spam-domain.com”)
  4. Click Save
All email addresses from the blacklisted domain are blocked from registration and invitations.

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Removing a Blacklist Entry

  1. Find the entry in the appropriate blacklist
  2. Click Remove
  3. Confirm the action

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Viewing Platform Statistics

The admin dashboard provides at-a-glance metrics:
  • User growth — Track registration trends over time
  • Organization growth — Monitor new organization creation
  • Session activity — See how many users are currently active
  • Storage consumption — Monitor total file storage used

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Monitoring for Abuse

Watch for signs of abuse in the admin dashboard:
  • Unusually high registration rates from a single IP
  • Multiple accounts registered from the same email domain
  • Accounts created solely for referral rewards
Use the email and domain blacklists to block abusive patterns.

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Tips

Use the email search to quickly find and support individual users. This is faster than scrolling through the full user list.
Domain blacklists are more powerful than individual email blacklists — they block all addresses from a domain at once. Use them for known spam or disposable email domains.
Disabling a user account is reversible. If you need to temporarily suspend someone’s access, disable their account rather than deleting it.

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Troubleshooting

Cause: You do not have a global admin role assigned.Solution: Global admin access must be granted by an existing platform operator through the database or admin API. Contact your technical team.
Cause: Their email address or email domain may be on a blacklist.Solution: Check the email and domain blacklists in the Admin Panel. Remove the entry if the user should be allowed to register.
Cause: Statistics are computed from database queries and may have a short cache period.Solution: Refresh the admin dashboard to get the latest counts. Statistics reflect the current state of the database.